Physical Occupancy — % of units with a tenant

Physical occupancy measures how many units have a tenant, but not whether they pay. A "full" portfolio with low collection still has cash flow problems. The metric that matters is economic occupancy (occupancy × collection rate).

Where to find it

Units with an active tenant today ÷ total portfolio units. This is in your property management system, or count it directly from your spreadsheet of active contracts.

If it's off

Each point of vacancy in a $100K GPR portfolio equals $1,000/month in lost income. With 3 vacant units out of 50, you lose $3,600/month in uncollected rent alone, plus the cost of maintaining vacant assets.

LATAM Benchmarks

StatusRange
Healthy > 93% physical occupancy
Alert 85–93%
Critical < 85% (structural vacancy)

How to improve it

Reletting time (days between a tenant leaving and the next arriving) is the main occupancy lever. Automating vacant unit listings and having a candidate pipeline before contract expiration reduces average vacancy time.

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